Non-Technical E-Courses

Professional Development Course Listing:

    *Courses are offered as interactive e-workbooks which can be stored and responses tracked.
    Access to courses needs to be authorized. Contact your coordinator and/or complete the form below.
    • 25 Things You Can Start Doing Today to be More Productive, Effective, and Happier in Your Job
    • A Necessary Evil:  The BudgetWorkingWithDifficultPeople_Cover
    • Achieve Your Financial Goals
    • An On the Ground Guide to Developing a Code of Ethics
    • Are You Really Listening
    • Are Your Star Performers Packing Their Bags?
    • Assertiveness:  An essential skill for life and work
    • Bring Your Brain to Work
    • Building a Culture of Performance Management
    • Business Ethics: An On the Ground Guide
    • Business Lessons From A High-Tech Yogini
    • Coaching for Development: A Resource Guide for Managers
    • Collaborative Listening
    • Communication for the Healthcare Professional (Hospitals)
    • Conquering Conflict
    • Creating Internal Service Agreements, Book 1, Preparation
    • Creating Internal Service Agreements, Book 2, Implementation
    • Creating A Virtual Office:  How to Set-Up a Telecommuting Program For Your Company
    • Customer Service:  Five Things Customers Want and Need and How to Deliver Them
    • Cultural Quicksand
    • Dealing With Difficult, Demanding Customers
    • Delegating for Results
    • Delegation Guidelines for Healthcare Professionals (Hospitals)
    • Delivering a Powerful Presentation
    • Digital Storytelling
    • Discovering Your Potential with Every Small Step
    • Discussing Performance Appraisals:  A Painless Approach to Delivering Performance Appraisals
    • Effective Cross-Cultural Communication
    • Effective Meetings
    • Employee Engagement
    • Energy, Task, and Time Management
    • From the Classroom to the Boardroom:  Ten Kid Tips for Today’s Managers
    • Getting Your Point Across
    • Growing Talent Through Cross-Training
    • Harnessing the Power of Authentic Leadership
    • How Are Your Employees Performing?  Book 1
    • How Are Your Employees Performing?  Book 2
    • How Companies Flourish Through Innovation Leadership
    • How to Avoid the Common Failure
    • How to Be An Effective Customer Service Manager
    • Human Resources Essentials
    • Ideal Problem Solving
    • Improving Managerial Effectiveness Through Proaction
    • Insights to Managing the Difficult People in Your Life
    • Interviewing for Success—Finding the “Right” Person, Book 1
    • Interviewing for Success—Finding the “Right” Person, Book 2
    • It’s the Boss Stupid
    • Leading Continuous Improvement:  Building capability and creating commitment, Vol 2
    • Leading the Total Quality Mission:  Aligning principles, practices, and management, Vol 1
    • LearnShowDo
    • Leveraging My Talent and My Career:  A journey in self-discovery, Book 1
    • Leveraging My Talent and My Career: A toolkit for exploring options, Book 2
    • Leveraging My Talent and My Career:  A blueprint for the journey, Book 3
    • Making Great Presentations
    • Making Your Memory Work
    • Making Meetings More Productive:  The Basis
    • Making Meetings More Productive:  Advanced Concepts and Techniques
    • Making Meetings More Productive:  Managing Meeting Dysfunctions
    • Making Meetings More Productive:  Advanced Meeting Facilitation
    • Managing Change
    • Managing Change in an Organization
    • Managing Diversity and Inclusion in the Global
    • Managing Feelings in Team Decision-Making:  A Step-by-Step System to Balance Feelings & Rationality
    • Managing the MO-ZONE
    • Managing Stress
    • Managing Your Time
    • Measurement in the Workplace
    • Mentoring:  Developing and Implementing an Effective Mentoring Program
    • Mentoring:  How to Become a Capable, Competent, and Caring Mentor
    • Mentoring:  How to Be a Good Mentee
    • Networking From Inside Out
    • New Ways of Working Together:  Collaboration Within and Between Companies
    • New Ways of Working Together:  Organizational and Employee Change
    • No Need for Conflict
    • Nutrition for People Who Sit All Day
    • Onboarding:  Guidelines and tips to attract, engage, and retain top talent
    • Organizing for Success in Product Development
    • P.E.A.K.S:  Call Center Agents at the Top
    • Precepting Skills:  Training Skills for on-the-Job Trainers (Healthcare)
    • Performance Management for Results: Creating Self-Managers
    • Pipeline Management for Sales Professionals
    • Pipeline Management for Sales Managers
    • Pocket-sized Organizational Success Strategies for Every IT Manager & Supervisor!, Vol 1
    • Pocket-sized Organizational Success Strategies for Every IT Manager & Supervisor!, Vol 2
    • Powerful Leadership for Supervisors
    • POWW!  Mediation & Facilitation in the Workplace for HR Professionals
    • POWW!  Win-Win Turning Points During Conflict:  Start Talking and Stop Fighting
    • Practical Project Management In A Nutshell
    • Preparing for Retirement
    • Preventing Discrimination, A Guide for Managers and Teams
    • Preventing Sexual Harassment, A Guide for Managers and Teams
    • Rapport-Based Selling
    • Real Leaders:  The Power of Authentic Leadership
    • Recruiting and Selecting Top Employees
    • Relationships:  Building Successful Connections
    • Resolving Employee Problems: A Practical Guide for Managers
    • Substance Abuse:  Problem or Not
    • Supervising for Success:  Driving for Performance
    • Team NOW!  A Resource Guide for Team Leaders
    • Team NOW!  A Resource Guide for Team Members
    • The Art of Influential Leadership
    • The “Big” List, Six Practices Supervisors Can Do to Get BIG Results
    • The “E” List, Six Practices Supervisors Can Do to Be Successful Everyday
    • The E-Manager:  Managing Employee Remotely
    • The Fast-Track Leader:  First Master Yourself
    • The Fine Art of Selling
    • The Healthcare Manager:  Moving from Clinical Expert to Supervisor
    • The “IN” List, Six Practices Supervisors Can Do to Be Influential Everyday
    • The PowerPoint Diet (No exercise required)
    • The Seesaw Strategy
    • The Training Playbook
    • TSSR A Leadership Model for the 21st Century
    • Training with Purpose
    • Training with Skill Understanding Organizational Development
    • Why Smart People Fail at Management
    • Working In Your Slippers:  Is Telecommuting Right For You?
    • Working with Difficult People
    • Writing for Easy Reading
    • Writing Powerful Performance Appraisals
    • Your Life, What’s In It For You?

My Book Series

  • My Development Plan
  • My Journal
  • My Learner Book
  • I Know What I Know
  • Storytelling for Knowledge Transfer
  • My Own Book
  • Aligning With the Organization’s Strategic Intent

For access and other information, kindly complete this form:

Your Name (required)

Your Email (required)

Subject

Your Message