Archive for July, 2013

Dealing With Difficult People: A Different Perspective

Dealing With Difficult People: A Different Perspective

| July 31, 2013 | 1 Comment

The interest in the “Dealing with Difficult People” topic points to the fact that this issue impacts many individuals. This brief video presents a totally different perspective on the issue of dealing with difficult personalities. The insights turn the issue on its head and provide simple practical solutions for addressing challenging behaviors. Take a few […]

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Get An Edge – Get CompTIA A+ Certified Today

Get An Edge – Get CompTIA A+ Certified Today

| July 28, 2013 | 0 Comments

CompTIA A+ NEW version – 220-801 & 220-802.  INFOSERV ONLINE ACADEMY offers you the most effective way to earn your CompTIA A+ certification. INFOSERV ONLINE ACADEMY’s CompTIA A+ targets  your competence in areas such as Installation, Preventative Maintenance, Networking, Security, Troubleshooting, Customer Service and Communication skills. The skill sets significantly improve your capacity to work effectively […]

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Working With Difficult People: A Framework

Working With Difficult People: A Framework

| July 24, 2013 | 0 Comments

Why A Framework? Frameworks help us to better understand events and processes. They help us to better prepare  for dealing with unfolding events. Mary Delmege makes the case that when we begin to understand what triggers difficult behaviors, we have the great advantage of being able to anticipate them. With that in place, even with […]

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One Key To Innovation And Creativity

One Key To Innovation And Creativity

| July 23, 2013 | 0 Comments

As a knowledge junky, our CEO has soaked up a lot of information. We are not sure whether this is his or from one his unidentifiable sources. What we do know is that it is powerful and it works! There is a simple but high impact approach to innovation and creativity that works every time. […]

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Working With Difficult People: The Cause

Working With Difficult People: The Cause

| July 21, 2013 | 0 Comments

This insightful, interactive e-workbook by Mary Delmege is available from the INFOSERV Online Academy library. To learn more or gain access contact us in the form below. Then check out two useful You Tube videos. http://www.youtube.com/watch?v=Cq2u2ieORhw    Colleen Kettenhofen http://www.youtube.com/watch?v=W_Oj6CwTGpc     Howdini Mary Bolster, Editor-in-Chief, Natural Health Magazine  

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How To Improve Your Memory

| July 21, 2013 | 0 Comments

If our brains were computers, we’d simply add a chip to upgrade our memory. However, the human brain is more complex than even the most advanced machine, so improving human memory requires slightly more effort.Just like muscular strength, your ability to remember increases when you exercise your memory and nurture it with a good diet […]

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Does Your Risk Umbrella Protect You Against The Cloud?

Does Your Risk Umbrella Protect You Against The Cloud?

| July 20, 2013 | 0 Comments

Does Your Risk Umbrella Protect You Against The Cloud?  The combination of ever increasing prominence of Cloud-based IT solutions and high powered mobile devices opens up a slew of new risks for organizations. John’s increased responsiveness as a result of his handy tablet or Blackberry comes with new risk challenges for the organization. The problem gets more complex when John decides […]

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Working with Difficult People

Working with Difficult People

| July 20, 2013 | 0 Comments

This in-demand, interactive e-workbook is now available in the INFOSERV Online Academy. Mary uses the easily recognizable animal metaphors to guide us through practical solutions for identifying and addressing difficult behaviors that confront us constantly.     Please contact us to gain access to this high impact e-course. Ask about the optional companion webinar.

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INFOSERV Online Academy

INFOSERV Online Academy

| July 20, 2013 | 0 Comments

  The Online Academy awaits you! This Blog shares insights from, about and in the spirit of the INFOSERV Online Academy. Enjoy!

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